Fire & Flood Restoration Technician
We are recruiting a Fire & Flood Restoration Technician working in West Sussex and Surrey
You will be part of a team working as a unit to provide the best quality work and service. You will provide the best solutions to all water, fire & accidental damage within domestic and commercial properties. Whilst also working to ensure that the Company equipment and services are delivered to the customer in a friendly and efficient way establishing strong relationships with customers and maintaining the highest standards of service.
Within this role you will be expected to:
- Attend all new jobs allocated by dispatched, by the AdminTeam to include all domestic and commercial perils
- Use of on-site video scoping equipment and software
- Packing & removal of contents to various storage locations
- Carry out moisture surveys and drying techniques as required
- Prepare equipment for use and ensure instruments used are calibrated
- Liaise with customers/loss adjusters/builders/insurance companies/policy holders etc
- Review and making recommendations for new methods and techniques with Team Manager, sharing knowledge and
- experience
- Ensure van is equipped, clean and serviced according to manufacturer’s guidelines
- Ensure ‘live time’ inputting of reports in line with quality procedures
- Update ‘live jobs’ on a daily basis
- Ensure own, and others, health and safety and ensure that technicians are fully trained on all aspects relating to their
- role
- Maintain a visit log for monitoring of jobs and effective forward bookings
- On call on a Pro Rata 24/7 day basis
- Experience with electronic devices reccommended
- The successful applicant will have to pass a DBS (CRB) check
- Our offer includes the use of a company van, uniform, pension ,overtime opportunities
Knowledge of the following lists are preferable but not essential attributes for this role, as extensive training will be provided:-
- Building knowledge
- Mould/bacteria
- Company products and services
- Technical (water and fire, accidental damage restoration)
- Health, Safety and Quality Teamwork Adaptability
- Communication Planning and Organising
- Problem solving /decision making
- Good people skills
For more information, or if you are interested in applying for this role, please or phone 01403 711655 asking for Simon